Quality Policy

Vision

Amazon Sky Building Contracting will be recognised as a company that consistently meets or exceeds customer expectations and delivers quality products across all facilities we construct.

Commitment

Senior Management of Amazon Sky Building Contracting has ultimate accountability for ensuring that the requirements of our customers and other interested parties are clearly understood and delivered.

• Understand customer requirements to deliver products and services that enhance satisfaction and meet statutory and regulatory obligations.
• Promote a process driven approach and risk based thinking across all activities.
• Encourage a strong culture of quality management within leadership and throughout the organisation.
• Identify and manage risks and opportunities related to product and service delivery.
• Learn from experience and apply best practices to improve performance.
• Communicate the importance of effective quality management and compliance with the Quality Management System.

Objectives

• Establish and review quality objectives aligned with business goals.
• Promote information sharing and knowledge transfer to enhance efficiency using digital tools and systems.
• Maximise cost efficiencies across delivery processes.
• Periodically review the suitability and effectiveness of this policy, management systems, targets, and objectives.
• Set quality performance targets and drive continual improvement.
• Ensure quality goals and expectations are understood at all organisational levels.
• Develop and maintain a systematic, process based approach to quality management.
• Engage competent resources to implement and continually improve the Quality Management System.
• Identify and assess quality related risks and apply effective controls to minimise waste.
• Investigate quality issues, implement corrective actions, and prevent recurrence.
• Measure, review, and report quality performance.
• Maintain open communication with customers to ensure satisfaction.